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Premium Onboarding

Set your Marsello account up for success with Premium Onboarding.

Get Premium Onboarding

Account configuration

Short on time or don’t know where to start? Our onboarding team can configure your account for you, from loyalty points and rewards to automations, email campaigns, and more. We'll optimize your account so you can focus on running your business.

Tailored to your business

We’ll customize your Marsello account to align with your brand identity and marketing preferences. You provide your assets and preferences, and we’ll optimize your marketing strategy to meet your goals and expectations.

Maximize your marketing ROI

Marsello’s Premium Onboarding service helps you make the most of your account. Merchants who go through Premium Onboarding see a greater return on investment for their marketing.

Built for you, by our team of experts.

Here's what you'll get when you opt into Marsello's Premium Onboarding service.

A winning loyalty program.

Get a beautifully branded loyalty program with rewards and points-earning options that work best for your business. Specify which rewards you’d like, or lean on our experts for guidance and recommendations.

Announcement emails.

We'll create a custom launch email campaign, ready to announce your new program to your customers.

Marketing automations.

Using best-practice email automation settings and content, our team will configure a series of branded emails, triggered to target customers with optimal timing for the best success.

Branded pop-up forms.

We’ll help you collect customers’ email addresses with a branded sign-up form, designed to complement your eCommerce site, email marketing, ads, social media, or to use on a tablet in-store.

features-customer-loyalty-program
Drag and Drop Email Campaign Builder-1
Email Automation
pop-up-forms-premium-onboarding
features-customer-loyalty-program

A winning loyalty program.

Get a beautifully branded loyalty program with rewards and points-earning options that work best for your business. Specify which rewards you’d like, or lean on our experts for guidance and recommendations.

Drag and Drop Email Campaign Builder-1

Announcement emails.

We'll create a custom launch email campaign, ready to announce your new program to your customers.

Email Automation

Marketing automations.

Using best-practice email automation settings and content, our team will configure a series of branded emails, triggered to target customers with optimal timing for the best success.

pop-up-forms-premium-onboarding

Branded pop-up forms.

We’ll help you collect customers’ email addresses with a branded sign-up form, designed to complement your eCommerce site, email marketing, ads, social media, or to use on a tablet in-store.

How does Premium Onboarding work?

Your first call sets the stage for crafting the perfect loyalty and marketing account with Marsello. Work closely with a dedicated Onboarding Specialist to get your account set up for success. You supply your assets and preferences, and we’ll get to work setting up your account.


In your second call, you’ll have the opportunity to review your loyalty and marketing account configuration. We’ll present your setup, and you can request any minor changes to ensure it matches your expectations and goals. Pending these changes, you’ll be ready to launch.


Once you’re satisfied with your account configuration, it’s time to launch your loyalty program and marketing with Marsello. Your Marsello account is now primed to incentivize customers to come back more frequently and maximize your return on investment.


The Marsello Premium Onboarding package offers one round of minor configuration changes. On the second call, our Onboarding Specialists will present your setup and ask for feedback. Here, you can request one round of changes to the account configuration.

These changes are agreed on the call and will be completed by the Marsello team within 2 business days. Any changes requested after this point may incur additional charges.


The Premium Onboarding package must be completed within 60 days of registration, or the package will expire. Please Note that Premium Onboarding services are non-refundable. You are allocated one round of change requests, and any additional changes will require another payment.

You and your Onboarding Specialist will discuss your go-live date during your first call. Note that your launch date is dependent on your providing Marsello with all the required and relevant information on time. Missing information may result in a delay.

Marsello reserves the right to amend this package at any time.


"Great rewards program and very helpful customer service. Always fast response when I need to reach out!"

— Texas Two Boutique

Ready to get started?

Get Premium Onboarding